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đźšš Shipping & Delivery Policy

At myshieldmart, operated by Yojoy Network Technology Co., Limited (Guo Yu), we are committed to ensuring secure and timely delivery of all cybersecurity products — whether digital licenses or physical solutions. Our goal is to make every delivery smooth, reliable, and efficient.

📧 Digital Product Delivery

  • Instant Access: Most license keys and download links are delivered within minutes after payment confirmation.
  • Processing Time: 95% of digital orders are fulfilled within 15 minutes. In rare cases, processing may take up to 24 hours for verification.
  • No Delivery Fees: Digital items are always delivered free of charge via email.

Haven’t received your email?

  1. Check your spam or junk folder
  2. Contact us at info@myshieldmart.shop
  3. Include your order number for faster resolution

📦 Physical Product Shipping

  • Processing: Orders are typically shipped within 1–3 business days.
  • Carriers: We work with FedEx, DHL, UPS, and trusted regional logistics providers.
  • Estimated Delivery:
    • Domestic: 3–7 business days
    • International: 7–21 business days (subject to customs clearance)

đźšš Shipping Costs

  • Domestic Orders: Free standard shipping on most items
  • International Orders: Shipping costs are calculated at checkout
  • Customs & Duties: Customers are responsible for applicable import duties, taxes, and fees

đź“Ť Tracking & Notifications

  • Tracking details are emailed once your order has been shipped
  • You can track your shipment directly on the carrier’s website
  • If issues arise, our support team is available to assist you

đźš« Shipping Restrictions

  • P.O. Boxes are not eligible — a valid street address is required
  • Some geographic regions may not be serviceable (restrictions shown at checkout)
  • We comply fully with international shipping and export regulations

⚠️ Delivery Issues

For problems such as:

  • Unexpected shipping delays
  • Lost or damaged packages
  • Customs clearance complications

Please contact us at info@myshieldmart.shop with your order number. Yojoy Network Technology Co., Limited (Guo Yu) will work directly with the shipping carrier to resolve the issue.

📦 Address Accuracy

  • Ensure your shipping address is correct at checkout
  • We cannot be held responsible for late or failed deliveries caused by incorrect details
  • Reshipping fees may apply if an address correction is needed after dispatch

✏️ Order Changes & Cancellations

If you need to update shipping details, modify your order, or request a cancellation, please contact us immediately at info@myshieldmart.shop. Once processing or shipping has begun, changes may no longer be possible.

© myshieldmart, operated by Yojoy Network Technology Co., Limited (Guo Yu) — Delivering trusted digital security solutions since 2010